1.Q:What specifications and models does the product have?
A: We have ropes for many purposes such as rescue ropes, fitness ropes, tug-of-war ropes, pet ropes, etc
2.Q:How can the quality of the product be guaranteed?
A:With its excellent product quality,the company has successively passed the ls09001 quality management system certification,sGs lnternationalInspection, Ccic Commodity inspection (Cl0),Bureau Veritas internationallinspection (C0c),SONCAP certification, SNl cerifcation, Cotencna inspection,etc
3.Q:What is the minimum order quantity?
A:lf you have any special needs, you can also communicate with our sales team. We willdo our best to provide you with assistance based on the situation.
4.Q:What are the payment methods?
A:We support a variety of payment methods, including T/T telegraphic transfer,letter of credit, Alipay international version, etc. You can choose asuitable pavment method based on your actual sitwation. When making the pavment, please follow the pavment instructions we provide. lfyou have anquestions, please contact our finance staff at any time.
5.Q:How long is the production cycle of the order?
A:Under normal circumstances, we can complete the production within the specific production cycle, about 15 to 30 working davs, after receling youdeposit or confrming the order. However, if the order quantity is large or the product has special requirements, the production cycle may be extendedaccordingly. We will clarify the specific delivery time with you when confrming the order and do our best to ensure on-time delivery.
6.Q:lf problems occur during the use of the product, how can after-sales maintenance be carried out?
A:lf any problems occur with your product during use, please contact our customer serice staff frst and provide relevan information about the produciand a descriotion of the problem. Our customer service staffwill arrange for technicians to communicate with you based on your situation and determinethe solution to the problem.
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